Terms of service

Terms of Service

Last Updated: September 2026

Welcome to The Celestial Living. These Terms of Service govern your use of our website and your purchase of products from The Celestial Living.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our website or place an order.

1. About The Celestial Living

The Celestial Living is a lifestyle brand offering products including, but not limited to, candles, home and body essentials, apparel, and other lifestyle products.

Our products may be offered in limited quantities and as exclusive collections. Product availability may therefore change without prior notice.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorised access to our website, systems, or accounts.
Copy, reproduce, modify, distribute, or commercially use our website content without permission.
Interfere with the security or functionality of the website.
Submit false, misleading, or fraudulent information while placing an order.

We reserve the right to restrict or terminate access to the website if we reasonably believe these terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, dimensions, materials, prices, and other product information displayed on our website are accurate.

However, minor variations may occur, particularly with handmade, handcrafted, printed, dyed, or individually finished products.

Colours displayed on your device may also vary slightly depending on your screen settings and display.

We reserve the right to correct errors, update product information, or modify product details at any time without prior notice.

4. Product Availability

Our products, particularly our apparel and exclusive collections, may be available in limited quantities.

Adding an item to your cart does not necessarily guarantee that the product will remain available until checkout is completed.

If an item becomes unavailable after an order has been placed, we will contact you regarding the available options.

5. Orders

When you place an order through our website, you agree to provide accurate and complete information, including your name, delivery address, phone number, and payment details.

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily mean that the order has been dispatched.

We reserve the right to cancel or decline an order in circumstances including, but not limited to:

Product unavailability
Incorrect pricing or product information
Suspected fraudulent activity
Incorrect or incomplete customer information
Technical or payment-related errors

If an order is cancelled by us after payment has been successfully received, any applicable refund will be processed through the original payment method or another appropriate method.

6. Pricing & Payments

All product prices displayed on our website are subject to change without prior notice.

The price applicable to your order will be the price displayed at the time the order is placed.

We use third-party payment providers to process online payments. We do not directly store your complete payment card or banking information on our website.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

7. Shipping & Delivery

Orders are generally processed and dispatched within 2–3 business days.

Delivery time after dispatch depends on the destination, courier partner, distance, and other logistical factors.

Estimated delivery timelines are not guaranteed. Delays may occur due to weather, public holidays, courier disruptions, remote delivery locations, high-volume periods, transportation issues, or other circumstances beyond our reasonable control.

For complete information, please refer to our Shipping Policy.

8. Returns, Refunds & Replacements

All purchases from The Celestial Living are final sale.

We do not accept returns or provide refunds for change of mind, personal preference, incorrect size selection, or other reasons unrelated to damage during shipping or transit.

If a product arrives damaged or defective due to shipping or transit, you may be eligible for a replacement subject to our review and product availability.

For apparel, size replacement is subject to availability because our collections are produced in limited quantities.

Please refer to our Returns & Refund Policy for complete details.

9. Intellectual Property

All content available on The Celestial Living website, including but not limited to:

Brand name and logo
Product names
Product photographs
Graphics and illustrations
Designs
Written content
Website layout
Videos
Collection concepts
Marketing materials

is owned by or licensed to The Celestial Living and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially use our content without prior written permission.

10. User-Submitted Content

If you voluntarily submit content to us, including photographs, reviews, testimonials, comments, or social media content featuring our products, you grant The Celestial Living permission to use, reproduce, and share that content for marketing and promotional purposes, subject to applicable law.

We will not knowingly misrepresent the nature of your submitted content.

If you do not want your content to be used for promotional purposes, please contact us.

11. Third-Party Links & Services

Our website may contain links to third-party websites, payment providers, shipping services, social media platforms, or other external services.

The Celestial Living does not control and is not responsible for the content, availability, policies, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

12. Limitation of Liability

To the extent permitted by applicable law, The Celestial Living will not be responsible for losses or damages arising from:

Delays caused by courier or logistics providers
Incorrect information provided by the customer
Misuse or improper care of products
Unauthorised use of our website
Temporary website interruptions or technical issues
Circumstances beyond our reasonable control

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

13. Force Majeure

The Celestial Living will not be held responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, transportation disruptions, strikes, government actions, technical failures, public emergencies, or other unforeseen events.

14. Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms or your use of our website shall be subject to the applicable jurisdiction of the courts having authority over the matter.